Privacy Policy

Effective Date: 10/10/2025

At E-Z Towing & Recovery, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our towing and roadside services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Such as your name, phone number, email address, and billing information when you contact us or schedule a service.
Vehicle Information: Details about your vehicle to provide towing or recovery services.
Technical Information: Non-personal data like your IP address, browser type, and pages visited on our website to help us improve site performance and user experience.

2. How We Use Your Information

Your information is used to:

Provide and manage towing, roadside, and recovery services
Respond to inquiries, estimates, or service requests
Improve our website and customer experience
Send updates or confirmations related to your service
Comply with legal or regulatory obligations

We do not sell, trade, or rent personal information to third parties.

3. How We Protect Your Information

We use secure servers, encrypted communication channels, and administrative safeguards to protect your personal information.
Access to your data is limited to authorized personnel only.

4. Sharing Information

We may share limited information only when:

It’s necessary to complete your service request (for example, with a roadside partner or insurance provider)
Required by law, court order, or legal process
To protect the rights, property, or safety of E-Z Towing & Recovery and our customers

5. Cookies and Website Analytics

Our website may use cookies or analytics tools to understand visitor behavior and improve our content.
You can disable cookies in your browser settings at any time, but some features of our site may not function properly without them.

6. Your Rights

If you are a California resident, you may have specific rights under the California Consumer Privacy Act (CCPA), including:

Requesting a copy of the personal data we hold about you
Requesting correction or deletion of your data
Opting out of data sharing (if applicable)

To make a request, please contact us using the information below.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

8. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the updated “Effective Date” listed at the top.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
📞 Phone: (insert your main business number)
📧 Email: (insert your contact email)
📍 Mailing Address: (insert your business address)

At E-Z Towing & Recovery, we value your trust. We’re committed to protecting your information and maintaining transparency in how we do business — both on and off the road.

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That helps with SEO, accessibility, and quick reference.